On 25 April 2018, Drooto, in association with Best Electronics Limited and Hitachi Home Electronics Asia (S) Pte Ltd, arranged a day-long training for Drooto Service Team in Dhaka, Bangladesh. The training was conducted by Mr. Sekizawa and Mr. Lee Wilson from Technical Support Division of Hitachi. Over 50 participants coming from various parts of the country took part in this training event. Being a Service Partner of country’s leading multi-brand electronics retailer, Best Electronics, Drooto gets the exclusive opportunity to get regular training directly from leading global brands like Hitachi. The training ended with the Manager (Service) of Drooto, Mr. Mihir Mustafy, handing over certificates to the participants.
It gives me immense pleasure to inform that our partner company, Best Electronics Limited, is the largest Hitachi distributor in Bangladesh. Hence, it is a great opportunity as a service partner of Best Electronics, to get direct training from Hitachi in order to serve our customers better. This training was particularly helpful because the Drooto team got to learn about the customer handling techniques which are successfully implemented by Hitachi in Japan. Syed Tahmid Zaman Rashik, CEO, Drooto
Some photos from the training session are given below.